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GET
/
v3
/
inbox
/
threads
/
categories
List inbox categories
curl --request GET \
  --url https://api.reply.io/v3/inbox/threads/categories \
  --header 'Authorization: Bearer <token>'
[
  {
    "id": 1,
    "name": "Meeting",
    "color": "green",
    "isReserved": true,
    "unreadThreadsCount": 3
  },
  {
    "id": 7,
    "name": "Hot Leads",
    "color": "red",
    "isReserved": false,
    "unreadThreadsCount": 12
  },
  {
    "id": 8,
    "name": "Needs Follow-up",
    "color": "yellow",
    "isReserved": false,
    "unreadThreadsCount": 5
  }
]

Authorizations

​
Authorization
string
header
required

Authenticate every request with a Bearer token. Pass your Reply API key in the Authorization header:

Authorization: Bearer <your-api-key>

Get your API key from the Reply dashboard: Settings → API Key.

Query Parameters

​
ownerUserId
integer

Restrict to categories visible to the given user. The target must be a member of the caller's team; otherwise the request fails with 400 inboxCategory.invalidInput.

Required range: x >= 1

Response

Inbox categories

​
id
integer
required
​
name
string
required
Maximum string length: 64
​
color
enum<string>
required
Available options:
gray,
green,
blue,
red,
yellow,
purple,
orange,
lightBlue,
olive
​
isReserved
boolean
required

True for system-reserved categories (e.g., the default category). Reserved categories cannot be renamed, recoloured, or deleted.

​
unreadThreadsCount
integer
required

Number of unread threads currently assigned to this category.