Channel Efficiency Overview Response - Reply API Documentation

{
  "totalPeopleContacted": 123,
  "totalTouches": 123,
  "replies": 123,
  "repliesPercentage": 123,
  "meetingsBooked": 123,
  "meetingsBookedPercentage": 123
}

Cross-channel efficiency statistics

totalPeopleContacted

integer

Total number of people contacted across all channels

totalTouches

integer

Total number of touches across all channels

replies

integer

Total number of replies received

repliesPercentage

number<decimal>

Reply rate as a percentage

meetingsBooked

integer

Total number of meetings booked

meetingsBookedPercentage

number<decimal>

Meetings booked rate as a percentage