Update a schedule
curl --request PUT \
--url https://api.reply.io/v3/schedules/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "Updated business hours",
"timezoneId": "Central Standard Time",
"excludeHolidays": true,
"useProspectTimezone": false,
"useFollowUpSchedule": true,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 12,
"minute": 0
}
}
]
}
],
"followUpTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 14,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
]
}
'import requests
url = "https://api.reply.io/v3/schedules/{id}"
payload = {
"name": "Updated business hours",
"timezoneId": "Central Standard Time",
"excludeHolidays": True,
"useProspectTimezone": False,
"useFollowUpSchedule": True,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": True,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 12,
"minute": 0
}
}
]
}
],
"followUpTimings": [
{
"weekDay": "Monday",
"isActive": True,
"timeRanges": [
{
"fromTime": {
"hour": 14,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
name: 'Updated business hours',
timezoneId: 'Central Standard Time',
excludeHolidays: true,
useProspectTimezone: false,
useFollowUpSchedule: true,
mainTimings: [
{
weekDay: 'Monday',
isActive: true,
timeRanges: [{fromTime: {hour: 9, minute: 0}, toTime: {hour: 12, minute: 0}}]
}
],
followUpTimings: [
{
weekDay: 'Monday',
isActive: true,
timeRanges: [{fromTime: {hour: 14, minute: 0}, toTime: {hour: 17, minute: 0}}]
}
]
})
};
fetch('https://api.reply.io/v3/schedules/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.reply.io/v3/schedules/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'Updated business hours',
'timezoneId' => 'Central Standard Time',
'excludeHolidays' => true,
'useProspectTimezone' => false,
'useFollowUpSchedule' => true,
'mainTimings' => [
[
'weekDay' => 'Monday',
'isActive' => true,
'timeRanges' => [
[
'fromTime' => [
'hour' => 9,
'minute' => 0
],
'toTime' => [
'hour' => 12,
'minute' => 0
]
]
]
]
],
'followUpTimings' => [
[
'weekDay' => 'Monday',
'isActive' => true,
'timeRanges' => [
[
'fromTime' => [
'hour' => 14,
'minute' => 0
],
'toTime' => [
'hour' => 17,
'minute' => 0
]
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.reply.io/v3/schedules/{id}"
payload := strings.NewReader("{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.reply.io/v3/schedules/{id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.reply.io/v3/schedules/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"id": 1,
"name": "Business hours",
"timezoneId": "Eastern Standard Time",
"excludeHolidays": true,
"useProspectTimezone": false,
"useFollowUpSchedule": false,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
],
"followUpTimings": [],
"isDefault": true,
"status": "active"
}{
"title": "Validation failed",
"status": 400,
"detail": "The request body contains validation errors.",
"errors": [
{
"pointer": "/name",
"detail": "'Name' must not be empty."
}
]
}{
"title": "Unauthorized",
"status": 401,
"detail": "Authentication credentials are missing or invalid."
}{
"title": "Forbidden",
"status": 403,
"detail": "Feature scopes [ManageScheduler] are denied for userId 123",
"code": "schedule.forbidden"
}{
"title": "Not Found",
"status": 404,
"detail": "Scheduler with ID 42 not found",
"code": "schedule.notFound"
}{
"title": "Conflict",
"status": 409,
"detail": "Scheduler with name 'My Schedule' already exists",
"code": "schedule.duplicateName"
}{
"title": "Too Many Requests",
"status": 429,
"detail": "Rate limit exceeded. Retry after 60 seconds."
}Schedules
Update a schedule
Requires the
sequences:write scope (or a broader one that includes it).
Replace a schedule in full. Send every value you want to keep, including the complete main and follow-up timings arrays.
PUT
/
v3
/
schedules
/
{id}
Update a schedule
curl --request PUT \
--url https://api.reply.io/v3/schedules/{id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "Updated business hours",
"timezoneId": "Central Standard Time",
"excludeHolidays": true,
"useProspectTimezone": false,
"useFollowUpSchedule": true,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 12,
"minute": 0
}
}
]
}
],
"followUpTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 14,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
]
}
'import requests
url = "https://api.reply.io/v3/schedules/{id}"
payload = {
"name": "Updated business hours",
"timezoneId": "Central Standard Time",
"excludeHolidays": True,
"useProspectTimezone": False,
"useFollowUpSchedule": True,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": True,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 12,
"minute": 0
}
}
]
}
],
"followUpTimings": [
{
"weekDay": "Monday",
"isActive": True,
"timeRanges": [
{
"fromTime": {
"hour": 14,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
name: 'Updated business hours',
timezoneId: 'Central Standard Time',
excludeHolidays: true,
useProspectTimezone: false,
useFollowUpSchedule: true,
mainTimings: [
{
weekDay: 'Monday',
isActive: true,
timeRanges: [{fromTime: {hour: 9, minute: 0}, toTime: {hour: 12, minute: 0}}]
}
],
followUpTimings: [
{
weekDay: 'Monday',
isActive: true,
timeRanges: [{fromTime: {hour: 14, minute: 0}, toTime: {hour: 17, minute: 0}}]
}
]
})
};
fetch('https://api.reply.io/v3/schedules/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.reply.io/v3/schedules/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'name' => 'Updated business hours',
'timezoneId' => 'Central Standard Time',
'excludeHolidays' => true,
'useProspectTimezone' => false,
'useFollowUpSchedule' => true,
'mainTimings' => [
[
'weekDay' => 'Monday',
'isActive' => true,
'timeRanges' => [
[
'fromTime' => [
'hour' => 9,
'minute' => 0
],
'toTime' => [
'hour' => 12,
'minute' => 0
]
]
]
]
],
'followUpTimings' => [
[
'weekDay' => 'Monday',
'isActive' => true,
'timeRanges' => [
[
'fromTime' => [
'hour' => 14,
'minute' => 0
],
'toTime' => [
'hour' => 17,
'minute' => 0
]
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.reply.io/v3/schedules/{id}"
payload := strings.NewReader("{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.reply.io/v3/schedules/{id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.reply.io/v3/schedules/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"Updated business hours\",\n \"timezoneId\": \"Central Standard Time\",\n \"excludeHolidays\": true,\n \"useProspectTimezone\": false,\n \"useFollowUpSchedule\": true,\n \"mainTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 9,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 12,\n \"minute\": 0\n }\n }\n ]\n }\n ],\n \"followUpTimings\": [\n {\n \"weekDay\": \"Monday\",\n \"isActive\": true,\n \"timeRanges\": [\n {\n \"fromTime\": {\n \"hour\": 14,\n \"minute\": 0\n },\n \"toTime\": {\n \"hour\": 17,\n \"minute\": 0\n }\n }\n ]\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"id": 1,
"name": "Business hours",
"timezoneId": "Eastern Standard Time",
"excludeHolidays": true,
"useProspectTimezone": false,
"useFollowUpSchedule": false,
"mainTimings": [
{
"weekDay": "Monday",
"isActive": true,
"timeRanges": [
{
"fromTime": {
"hour": 9,
"minute": 0
},
"toTime": {
"hour": 17,
"minute": 0
}
}
]
}
],
"followUpTimings": [],
"isDefault": true,
"status": "active"
}{
"title": "Validation failed",
"status": 400,
"detail": "The request body contains validation errors.",
"errors": [
{
"pointer": "/name",
"detail": "'Name' must not be empty."
}
]
}{
"title": "Unauthorized",
"status": 401,
"detail": "Authentication credentials are missing or invalid."
}{
"title": "Forbidden",
"status": 403,
"detail": "Feature scopes [ManageScheduler] are denied for userId 123",
"code": "schedule.forbidden"
}{
"title": "Not Found",
"status": 404,
"detail": "Scheduler with ID 42 not found",
"code": "schedule.notFound"
}{
"title": "Conflict",
"status": 409,
"detail": "Scheduler with name 'My Schedule' already exists",
"code": "schedule.duplicateName"
}{
"title": "Too Many Requests",
"status": 429,
"detail": "Rate limit exceeded. Retry after 60 seconds."
}Authorizations
Authenticate every request with a Bearer token. Pass your Reply API key in the
Authorization header:
Authorization: Bearer <your-api-key>
Get your API key from the Reply dashboard: Settings → API Key.
Path Parameters
Schedule ID
Body
application/json
Request body for updating an existing schedule.
Name of the schedule
Windows time zone identifier (e.g., "Eastern Standard Time"). IANA identifiers such as "America/New_York" are rejected.
Whether to skip sending on holidays from linked calendars
Whether to use the prospect's timezone instead of the schedule timezone
Whether a separate follow-up schedule is enabled
Primary schedule timings for each day of the week
Show child attributes
Show child attributes
Follow-up schedule timings (used when useFollowUpSchedule is true)
Show child attributes
Show child attributes
Response
Schedule updated successfully
Full representation of a schedule with timing configuration.
Unique identifier for the schedule
Name of the schedule
Windows time zone identifier (e.g., "Eastern Standard Time"). IANA identifiers such as "America/New_York" are rejected.
Whether to skip sending on holidays from linked calendars
Whether to use the prospect's timezone instead of the schedule timezone
Whether a separate follow-up schedule is enabled
Primary schedule timings for each day of the week
Show child attributes
Show child attributes
Follow-up schedule timings (used when useFollowUpSchedule is true)
Show child attributes
Show child attributes
Whether this is the default schedule
Current status of the schedule