Ready to wire up webhooks? Head to the Webhooks API to create and manage subscriptions, or call List supported event types to fetch this catalog programmatically.
eventType field when creating or updating a subscription.
Email engagement
| Event | When it fires | Payload |
|---|---|---|
email_sent | Reply dispatches an email from a sequence step. | View |
email_opened | A tracked email is opened by the recipient. | View |
email_link_clicked | A recipient clicks a tracked link inside an email. | View |
email_replied | A prospect replies to a sequence email, or a user marks them as replied. | View |
reply_categorized | An email reply is categorized, automatically or by a user. | View |
email_bounced | A sent email bounces or is rejected by the recipient’s mail system. | View |
email_auto_reply | An inbound message is classified as an auto-reply or out-of-office. | View |
Email account health
| Event | When it fires | Payload |
|---|---|---|
linkedin_connection_request_sent | Reply sends a LinkedIn connection request on the user’s behalf. | View |
linkedin_connection_request_accepted | A previously-sent connection request is accepted. | View |
linkedin_message_sent | Reply sends a LinkedIn message or InMail. | View |
linkedin_message_replied | An inbound message is detected on a sequence contact’s LinkedIn thread. | View |
linkedin_reply_categorized | A LinkedIn thread is assigned a category. | View |
linkedin_account_alerts | A LinkedIn account condition needs attention (Sales Navigator disconnected, limits, InMail credits). | View |
Calls
| Event | When it fires | Payload |
|---|---|---|
contact_called | A phone call with the contact reaches a deliverable state — connected, missed, voicemail, or logged. | View |
Contact lifecycle
Sequence automation
| Event | When it fires | Payload |
|---|---|---|
autopilot_stopped | An evergreen sequence’s autopilot is deactivated. | View |