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Documentation Index

Fetch the complete documentation index at: https://docs.reply.io/llms.txt

Use this file to discover all available pages before exploring further.

This is the catalog of event types a webhook subscription can listen to. Use it to discover what’s available at a glance — each event links to its exact JSON body on the Webhook event payloads page.
Ready to wire up webhooks? Head to the Webhooks API to create and manage subscriptions, or call List supported event types to fetch this catalog programmatically.
Pass any event name below as the eventType field when creating or updating a subscription.

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Email engagement

EventWhen it firesPayload
email_sentReply dispatches an email from a sequence step.View
email_openedA tracked email is opened by the recipient.View
email_link_clickedA recipient clicks a tracked link inside an email.View
email_repliedA prospect replies to a sequence email, or a user marks them as replied.View
reply_categorizedAn email reply is categorized, automatically or by a user.View
email_bouncedA sent email bounces or is rejected by the recipient’s mail system.View
email_auto_replyAn inbound message is classified as an auto-reply or out-of-office.View

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Email account health

EventWhen it firesPayload
email_account_connection_lostA connected mailbox stops authenticating (OAuth revoked, password changed).View
email_account_errorA mailbox surfaces an IMAP/SMTP error — auth failure, send failure, limit hit.View

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LinkedIn

EventWhen it firesPayload
linkedin_connection_request_sentReply sends a LinkedIn connection request on the user’s behalf.View
linkedin_connection_request_acceptedA previously-sent connection request is accepted.View
linkedin_message_sentReply sends a LinkedIn message or InMail.View
linkedin_message_repliedAn inbound message is detected on a sequence contact’s LinkedIn thread.View
linkedin_reply_categorizedA LinkedIn thread is assigned a category.View
linkedin_account_alertsA LinkedIn account condition needs attention (Sales Navigator disconnected, limits, InMail credits).View

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Calls

EventWhen it firesPayload
contact_calledA phone call with the contact reaches a deliverable state — connected, missed, voicemail, or logged.View

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Contact lifecycle

EventWhen it firesPayload
contact_finishedA contact’s participation in a sequence ends.View
contact_opted_outA contact is opted out — unsubscribe link, manual, or “Do Not Contact”.View

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Sequence automation

EventWhen it firesPayload
autopilot_stoppedAn evergreen sequence’s autopilot is deactivated.View