Update a reengagement flow
curl --request PATCH \
--url https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "<string>",
"description": "<string>"
}
'import requests
url = "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}"
payload = {
"name": "<string>",
"description": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({name: '<string>', description: '<string>'})
};
fetch('https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'name' => '<string>',
'description' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}"
payload := strings.NewReader("{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
"name": "VIP Follow-up",
"description": "For VIP leads requiring special attention",
"isDefault": false,
"cardsCount": 3,
"createdAt": "2026-08-01T10:30:00Z"
}{
"title": "Validation failed",
"status": 400,
"detail": "The request body contains validation errors.",
"errors": [
{
"pointer": "/",
"detail": "At least one field must be provided."
}
]
}{
"title": "Unauthorized",
"status": 401,
"detail": "Authentication credentials are missing or invalid."
}{
"title": "Forbidden",
"status": 403,
"detail": "AI SDR feature is not available for your team",
"code": "knowledgeBase.forbidden"
}{
"title": "Not Found",
"status": 404,
"detail": "Reengagement flow 'a1b2c3d4-e5f6-7890-abcd-ef1234567890' not found",
"code": "knowledgeBase.notFound"
}{
"title": "Conflict",
"status": 409,
"detail": "Flow name 'VIP Follow-up' already exists",
"code": "knowledgeBase.conflict"
}{
"title": "Bad Gateway",
"status": 502,
"detail": "Upstream service returned an unexpected error",
"code": "knowledgeBase.upstreamFailure"
}AI SDR Knowledge Bases
Update a reengagement flow
Requires the
ai-sdr:write scope (or a broader one that includes it).
Partial update — send only the fields you want to change. At least one field must be present.
Requires the AI SDR feature on the caller’s team.
PATCH
/
v3
/
ai-sdr
/
knowledge-bases
/
{knowledge_base_id}
/
reengagement-flows
/
{flow_id}
Update a reengagement flow
curl --request PATCH \
--url https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"name": "<string>",
"description": "<string>"
}
'import requests
url = "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}"
payload = {
"name": "<string>",
"description": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({name: '<string>', description: '<string>'})
};
fetch('https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'name' => '<string>',
'description' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}"
payload := strings.NewReader("{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reengagement-flows/{flow_id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"name\": \"<string>\",\n \"description\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
"name": "VIP Follow-up",
"description": "For VIP leads requiring special attention",
"isDefault": false,
"cardsCount": 3,
"createdAt": "2026-08-01T10:30:00Z"
}{
"title": "Validation failed",
"status": 400,
"detail": "The request body contains validation errors.",
"errors": [
{
"pointer": "/",
"detail": "At least one field must be provided."
}
]
}{
"title": "Unauthorized",
"status": 401,
"detail": "Authentication credentials are missing or invalid."
}{
"title": "Forbidden",
"status": 403,
"detail": "AI SDR feature is not available for your team",
"code": "knowledgeBase.forbidden"
}{
"title": "Not Found",
"status": 404,
"detail": "Reengagement flow 'a1b2c3d4-e5f6-7890-abcd-ef1234567890' not found",
"code": "knowledgeBase.notFound"
}{
"title": "Conflict",
"status": 409,
"detail": "Flow name 'VIP Follow-up' already exists",
"code": "knowledgeBase.conflict"
}{
"title": "Bad Gateway",
"status": 502,
"detail": "Upstream service returned an unexpected error",
"code": "knowledgeBase.upstreamFailure"
}Authorizations
Authenticate every request with a Bearer token. Pass your Reply API key in the
Authorization header:
Authorization: Bearer <your-api-key>
Get your API key from the Reply dashboard: Settings → API Key.
Path Parameters
Required range:
x >= 1⌘I