Upload reply handler media

curl --request POST \
  --url https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: multipart/form-data' \
  --form file='@example-file'

import requests

url = "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media"

files = { "file": ("example-file", open("example-file", "rb")) }
headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, files=files, headers=headers)

print(response.text)

const form = new FormData();
form.append('file', '<string>');

const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

options.body = form;

fetch('https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: multipart/form-data"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media")
  .header("Authorization", "Bearer <token>")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"

response = http.request(request)
puts response.read_body

{
  "id": 12345,
  "fileName": "demo-screenshot.png",
  "size": 248
}

AI SDR Knowledge Bases

Upload reply handler media

Requires the ai-sdr:write scope (or a broader one that includes it).

Use this endpoint when you need a reply handler to send an image or other file alongside the answers the agent writes. Send the request as multipart/form-data with the attachment in the file part; the file must not be empty and the request may not exceed 100 MB. The attached media is returned with its id, file name and size — keep the id to remove it later. The AI SDR feature must be enabled for your team.

POST

ai-sdr

knowledge-bases

{knowledge_base_id}

reply-handlers

{reply_handler_id}

media

Upload reply handler media

curl --request POST \
  --url https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: multipart/form-data' \
  --form file='@example-file'

import requests

url = "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media"

files = { "file": ("example-file", open("example-file", "rb")) }
headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, files=files, headers=headers)

print(response.text)

const form = new FormData();
form.append('file', '<string>');

const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

options.body = form;

fetch('https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: multipart/form-data"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media")
  .header("Authorization", "Bearer <token>")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.reply.io/v3/ai-sdr/knowledge-bases/{knowledge_base_id}/reply-handlers/{reply_handler_id}/media")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"

response = http.request(request)
puts response.read_body

{
  "id": 12345,
  "fileName": "demo-screenshot.png",
  "size": 248
}

Authorizations

Authorization

string

header

required

Authenticate every request with a Bearer token. Pass your Reply API key in the Authorization header:

Authorization: Bearer <your-api-key>

Get your API key from the Reply dashboard: Settings → API Key.

Path Parameters

knowledge_base_id

integer<int64>

required

Required range: x >= 1

reply_handler_id

string<uuid>

required

Body

multipart/form-data

file

required

The file to upload

Response

Media uploaded and attached

A media file attached to a reply handler or reengagement card.

integer<int64>

read-only

Unique identifier for the media item

fileName

string

read-only

Original name of the uploaded file

size

integer

read-only

Size in kilobytes

Getting started

For AI agents

API Documentation

Schemas

Webhooks

Machine-readable

Upload reply handler media

Authorizations

Path Parameters

Body

Response