Create inbox category
Inbox
Create inbox category
Requires the
inbox:write scope (or a broader one that includes it).
Creates a custom inbox category. Names must be unique within the team (case-insensitive).
POST
Create inbox category
Authorizations
Authenticate every request with a Bearer token. Pass your Reply API key in the
Authorization header:
Get your API key from the Reply dashboard: Settings → API Key.
Body
application/json
Response
Category created
Inbox thread category. Reserved categories are owned by the system and cannot be modified or deleted.
Maximum string length:
64Available options:
gray, green, blue, red, yellow, purple, orange, lightBlue, olive True for system-reserved categories (e.g., the default category). Reserved categories cannot be renamed, recoloured, or deleted.
Number of unread threads currently assigned to this category.