Get calls reporting overview
Beta. This endpoint is in beta. Behavior, parameters, and response shapes may change without notice.
Returns aggregated call statistics with per-member breakdown.
Includes total calls, average duration, positive/answered counts, and inbound missing calls.
Authorizations
Authenticate every request with a Bearer token. Pass your Reply API key in the
Authorization header:
Authorization: Bearer <your-api-key>Get your API key from the Reply dashboard: Settings → API Key.
Body
Filters specific to call reporting endpoints
Response
Calls overview retrieved successfully
Aggregated call statistics with per-member breakdown
Total number of calls
Average call duration in seconds
Number of calls with positive resolution
Percentage of calls with positive resolution
Number of answered calls
Average calls per contact
Number of missed inbound calls
Per-member call statistics breakdown