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POST
/
reporting
/
team-performance
/
overview
Get team performance overview
curl --request POST \
  --url https://api.reply.io/v3/reporting/team-performance/overview \
  --header 'Content-Type: application/json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "filters": {
    "from": "2026-01-01T00:00:00Z",
    "to": "2026-03-01T00:00:00Z",
    "dateRangePreset": "LastWeek",
    "teamIds": [
      123
    ],
    "userIds": [
      123
    ],
    "contactListIds": [
      123
    ],
    "emailValidationStatuses": [
      "RequiresValidation"
    ],
    "companies": [
      "<string>"
    ],
    "companySizes": [
      "Empty"
    ],
    "industries": [
      "<string>"
    ],
    "cities": [
      "<string>"
    ],
    "states": [
      "<string>"
    ],
    "countries": [
      "<string>"
    ],
    "titles": [
      "<string>"
    ],
    "sequenceIds": [
      123
    ],
    "includeOutOfSequence": false,
    "emailProviders": [
      "None"
    ],
    "emailAccountIds": [
      123
    ]
  }
}
'
{
  "meetingsCount": 123,
  "contactsCount": 123,
  "meetingConversionPercentage": 123,
  "touchesPerContact": 123,
  "autoTouchesPerContact": 123,
  "manualTouchesPerContact": 123,
  "averageResponseTimePerContact": 123,
  "memberStatistics": [
    {
      "userId": 123,
      "meetingsCount": 123,
      "contactsCount": 123,
      "conversionPercentage": 123,
      "touchesCount": 123,
      "autoTouchesCount": 123,
      "manualTouchesCount": 123,
      "responseTime": 123,
      "responseRate": "Slow"
    }
  ]
}

Authorizations

X-API-Key
string
header
required

API key passed in the X-API-Key header

Body

application/json
filters
Team Performance Reporting Filters · object
required

Filters specific to team performance reporting endpoints

Response

Team performance overview retrieved successfully

Team performance metrics including meetings, contacts, and engagement rates

meetingsCount
integer

Total number of meetings booked

contactsCount
integer

Total number of contacts engaged

meetingConversionPercentage
number<double>

Meeting conversion rate as a percentage

touchesPerContact
number<double>

Average total touches per contact

autoTouchesPerContact
number<double>

Average automated touches per contact

manualTouchesPerContact
number<double>

Average manual touches per contact

averageResponseTimePerContact
integer

Average response time per contact in seconds

memberStatistics
object[]

Per-member performance breakdown